Close this search box.

General FAQ

Got a question? We may have the answer right here!

Do you bulk bill?

Each practitioner at Baby Steps will set their own prices for consultations.

Medicare and Health Fund Provider rebates are available for some services. All immunisations are bulk billed.

In the unlikely event that Woolworths’ and Coles’ parking is full, there are various paid parking lots in the surrounds (including on Subiaco Square Rd).

Of course you can.

All children are welcome at Baby Steps. There are toys and books in our waiting room for children to play with, as well a mindfulness colouring station to pass the time. Our reception team are armed with stickers and fun distractions, and they’re even willing to help settle a crying baby.

The one exception to this policy is during circumcision clinics. At circumcision appointments we ask that any siblings or children other than the newborn having the procedure remain at home or in the care of trusted family or friends.

Baby Steps is a breastfeeding friendly space.

All parents are invited to feed their babies in any part of the centre. There is a designated semi-private breastfeeding space attached to our waiting room, with a change table, nappy bins and hand washing station. For any mothers who prefer to breastfeed in private, we also have four separate breastfeeding rooms available. Just ask our reception to point them out for you.

There are change tables in every bathroom, in the breastfeeding space of the waiting room, in our nurses station, education rooms and in all our consulting rooms. Please use the designated nappy bins to dispose of soiled nappies. There are wipes, nappy bags and nappies provided and you are welcome to use whatever you need.

Yes, there is a lift that takes all visitors and patients up to our level.

We also have disabled toilets available in our centre.

There are both General Practitioners and Paediatricians working at Baby Steps.

The General Practitioners at Baby Steps have been specially trained in early parenting and child development. They also collaborate with and consult the Paediatricians at Baby Steps and Perth Children’s Hospital.

There are two Paediatricians currently working at Baby Steps.

Dr Steve Bilkey has a long waitlist. Active Baby Steps patients (patients of the GPs who work from Baby Steps) with a current referral, will be placed on a priority waitlist and made aware when Dr Bilkey has any cancellations.

Dr Radhika James has a modest waitlist for which she is accepting new patients.

If your child is unwell and coming in for this illness to see the GP, please call reception before entering the building.

They will explain where to go, so that we can protect the babies in our waiting room. You will head straight into a private room, where your practitioner will come to when they are ready.

If it is an emergency, go to the Perth Children’s Hospital Emergency Department.

If it is not an emergency, you will have to determine the urgency of your child’s illness. Speak with reception and together you can arrange an appointment as soon as there is a GP available.

Our interactive appointment guide can help – click here.

You can also call and speak with one of our receptionists, who will help you find the right provider to solve you problem.  

The Lactation Consultants at Baby Steps offer appointments in the comfort of your home.

They are 90 minutes long and cost an additional $25 for time travel. If you live further than 15km from Baby Steps Health Centre you may be charged an extra travel allowance of $20.

All GP and Paediatrician appointments are run from within the Baby Steps Health Centre.

Yes. If you have consented to receiving text reminders when making your appointment, you will be sent a reminder the day before.

If you need to cancel or reschedule please call the centre.

There is no after hours service available at Baby Steps Health Centre.

If you require after hours care and the matter is an emergency, call 000. If the matter is not urgent, we will be happy to assist you as soon as business hours resume. Alternatively you can book an appointment online.

If there is an emergency dial 000 for assistance.

The Clinical Guidance Committee advise Baby Steps on all clinical matters effecting the health practitioners within our centre. It’s members gather together to discuss and develop guidelines relating to:

Meetings are held several times a year, or at the request of Baby Steps for specific clinical advice. It is lead by a chairperson and educational coordinator, elected by the group of participating health practitioners.

Baby Steps supports the independent businesses of:

If you’re looking for support, contact our Practice Manager Michelle Bredemeyer
08 9387 2844